This is the 8th consecutive year in which this survey has been conducted so the ITOA members have experienced many highs and lows over the period. CLICK HERE to download the survey.
ITIC spoke to ITOA Chief Executive Ruth Andrews to hear what she had to say about the results.
Click on the arrow below to watch the video
[youtube height=”HEIGHT” width=”WIDTH”]http://www.youtube.com/watch?v=GR5M_SdwJzs&list=UUhV6aBbu0StS9RAqT0pjw3w&index=1[/youtube]